Privacy Policy

1. Introduction

Welcome to arTag Smart Souvenirs ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information when you visit our website artag.guide or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Contact us: Name, email address, phone number, venue information
• Request a demo: Venue type, visitor numbers, specific requirements
• Subscribe to updates: Email address and communication preferences

2.2 Information Automatically Collected

• Usage Data: Pages visited, time spent, interaction patterns
• Technical Data: IP address, browser type, device information
• Cookies: Small files stored on your device for website functionality

3. How We Use Your Information

• Service Provision: Respond to inquiries and provide demonstrations
• Communication: Send service updates and relevant information
• Improvement: Analyze website usage to enhance user experience
• Legal Compliance: Meet regulatory requirements

4. Cookie Policy

Types of Cookies:

• Essential: Required for website functionality
• Analytics: Help us understand website usage
• Marketing: Used for relevant advertisements (optional)

5. Your Rights (GDPR)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Objection: Object to certain processing activities
• Withdraw Consent: Unsubscribe from communications

6. Data Security

We protect your information through:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Limited access controls

7. Data Retention

• Contact inquiries: Up to 3 years
• Marketing contacts: Until you unsubscribe
• Analytics data: Up to 26 months